Alcohol, Coffee, Tea, Liquid Foods, Urine
● Blot up surplus spillage
● Use Detergent Vinegar Solution, a little at a time
● Work from the outer edge of the stain inwards
● Frequently blot with dry cloths
See below for final rinse procedure

Chocolate, Sweets, Blood, Glue, Egg, Ice Cream, Milk, Soft Drinks, Vomit
● Scrape up excess with a blunt knife
● Use a Detergent Solution starting at the outer
edge
● Blot dry
● Follow up with Ammonia Solution
● Blot dry
See below for final rinse procedure

Solids, Fats, Tar, Chewing Gum, Oil, Ointment, Shoe Polish
● Scrape up excess with a blunt knife
● Use a Dry Cleaning Solution followed by
Detergent Vinegar Solution
● Blot dry
See below for final rinse procedure

Unknown Stains
● Scrape up or blot surplus spillage
● Use a Dry Cleaning Solution followed by clean
luke  warm water
● Blot dry
● If further treatment is needed, use either Detergent
or Detergent Vinegar Solution
● Blot dry
See below for final rinse procedure.

Final Rinse Procedure (applicable to all above methods of stain removal)
● Mix one-part white vinegar and four-parts water
● Pour mixture into a spray bottle and spray over
the stained area
● Blot dampened area (do not rub) to remove
excess moisture
● Spread white kitchen towel (stacked 6-8
sheets deep) or absorbent cloth over the
affected area and  place a weight, such
as a telephone directory, on top
● Leave overnight and repeat if necessary

Whilst the stain removal guide may be basic, it should help prevent some quite common and expensive DIY stain removal damage. Unfortunately, there can never be a guarantee of complete removal of a stain, but the correct routine will give your professional cleaner, when called in, the best possible chance of success.

REMEMBER: Act Quickly. Scrape up solids, blot up liquids. Take plenty of time, it is worth the effort. Mix the solution accurately and test it on an out of the way piece of carpet. Always work from the outer edge of the stain to the centre. Dab or blot rather than scrub or rub. And, most importantly, NEVER OVER-WET.

NOTE: We are aware that some new carpets have been subjected to anti-static and soil-resistant treatments. Even when these have been applied, it is wise to follow the stain removal procedures suggested.